On Tuesday I walked into a store and was browsing around for a particular product. The store didn't have it. I approached a customer service representative and asked them where I could find the item. After receiving some blank stares Wholesale Football Jerseys , I was told that they didn't know where I could find the product.
I went home and spent a couple of hours trying to track down the product. I eventually did and placed my order. This incident led me to ask, what is real customer service? Is real customer service providing value and service to paying customers only? Do you have an obligation to help the customer even when you don't carry an item?
I would say that good customer service is always looking out for the interests of your customer, even when a sale will not occur. If your customer is looking for a particular item or service and you can help them get it, even from a different vendor, I believe you have a duty to the customer to inform them of that information.
This recently happened with one of my customers. I didn't carry the item but I knew where that person could find it and directed her to that vendor.
Why would I do that? The reason is goodwill. Putting your customer first will create goodwill for you and your business. Many customers will remember the dedication and quality customer service that you provided and may be inclined to visit you in the future. so future sales may be materialized.
The vendor that you referred the customer to may also be inclined to forward their customers to you. Many vendors will appreciate the business that you sent them and will send customers to you when their inventory of a certain product doesn't exist.
Finally, you should do it for your customer. Putting the customer first will foster an environment where you will be more likely to provide a special experience for your customers.
Play Is Serious Business For Childrens' Intelligence Family Articles | October 9 Wholesale NFL Jerseys , 2005 Too many parents consider play as simply a means of diverting and distracting their children. Playthings are often seen as a means of keeping children happy, rewarding them, keeping them out of mischief, and giving parents free time. It is actually crucial their development! Here is how you can help and have fun at the same time.
Too many parents consider play as simply a means of diverting and distracting their children. Playthings are often seen as a means of keeping children happy, rewarding them, keeping them out of mischief Wholesale Jerseys From China , and giving parents free time.
Not often enough do parents think of play and toys as fundamental aspects of a child's education, as a means through which children learn to understand the world around them, and as the primary method by which children acquire many basic skills.
Parents can help make their children's play stimulating by doing three things.
First, they can adopt an attitude of conscious, deliberate planning in which play is regarded as one of the most important aspects of their children's environment.
Second, they can see to it that their children are provided with the kinds of toys and playthings that will help develop the widest possible varieties of skills and abilities.
Third Wholesale Jerseys China , they can assume a direct, participating role in their children's play. Planning a child's play does not mean planning each activity for every moment of the child's playtime. On the contrary, children should have maximum independence in choosing their own activities. And, within the limits of the daily routine of the home, a child should also choose the time for their activities, as well as the duration of each. Good planning makes sure that play is as varied and stimulating as possible.
A child should play at different times Wholesale Jerseys , with friends, with parents, and by theirself. This play should include, within a period of about a month, all or most of the following types of activities, each geared to the age level of the child. Here are 5 of them:
#1. Games
Games are perhaps the most basic of all forms of play. From peek-a-boo to chess Cheap NFL Football Jerseys , from pat-a-cake to baseball, games occupy a central role in the lives of most children from infancy to adolescence. Games may be physical or mental. In general they involve the development of skills, although some lead to the acquisition of information.
#2. Arts and Crafts
Arts and crafts give children many opportunities to express their desire to make things. Crayons, paints, clay, construction paper Cheap Football Jerseys , scissors and paste, wood, leather, felt, and cardboard are among the materials that help children develop their creative imaginative, and aesthetic abilities. Arts and crafts also develop skills in manipulation Cheap Nike NFL Jerseys , perception, and analysis.
#3. Construction Play
Construction play involves assembling objects from what are usually prefabricated parts. It is less creative than arts and crafts, but is also useful in developing many skills. Putting together a set of railroad tracks and trains is a form of construction play, as is play with erector sets, Tinker toys, blocks and the like.
#4. Projective Play
Protective play is play in which a child adds dramatic and emotional meaning to activities with representative toysdolls Cheap Replica NFL Jerseys , trucks, soldiers, homemaking sets, and doctor kits. Its great value lies in the role playing done by the child rather than in the development of specific skills. #5. Hobbies
Hobbies which cannot be otherwise classified will generally fall under the heading of collecting activities. Collecting stamps, coins, rocks and minerals Cheap Authentic NFL Jerseys , butterflies and insects, sea shells, and leaves are all common and popular hobbies. While some help in the development of certain skills, their greatest value is in the considerable knowledge a child can acquire in pursuing them.